bktk Privacy Policy

We collect various types of information when you create an account and use services at bktk. The details are listed below:

2.1 Information You Provide Directly

Information you provide yourself during registration and account management:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification)
• Home address
• Preferred payment method details (bKash, Nagad, Rocket, Upay number)
• National ID or passport number (when required for KYC verification)

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Login time and location data
• Page visits and click patterns
• Session duration and gaming activity

2.3 Transaction Information

Information about deposits, withdrawals, and bonus usage, including transaction amounts, methods, and times.

2.4 Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, manage sessions, and improve platform performance. Cookies can be disabled from browser settings, though this may limit some features.

bktk gives the highest importance to the security of your personal information. We use industry-standard technologies and processes to keep your information safe.

4.1 Technical Security

• SSL Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive information is stored in encrypted form on our servers.
• Firewall and Security Monitoring: Round-the-clock monitoring to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for account logins.

4.2 Administrative Security

• Only authorized staff have access to sensitive information.
• Staff receive regular privacy and security training.
• Regular security audits and reviews are conducted.

4.3 Your Responsibilities

You also have some responsibilities for the security of your account. Use a strong password, do not share your login details with anyone, and end your session after logging in from an unfamiliar device. If you notice any suspicious activity, notify us immediately via our 24/7 live chat.

Under our privacy policy, you have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: In certain circumstances, you may request that your information be deleted (though this may not be complete where legal obligations exist).
• Right to restrict processing: In certain circumstances, you may request that the use of your information be limited.
• Right to portability: You may request your information in a structured, machine-readable format.
• Right to object: You may object to the use of your information for specific purposes.
• Right to withdraw consent: You may withdraw your consent at any time. However, this will not affect prior processing.

To exercise these rights, contact us at [email protected]. We will aim to respond to your request within 30 business days.

bktk is strictly not for anyone under 21 years of age. We do not knowingly collect any personal information from minors.

Age is verified during the registration process, and if any user is under 21 years of age, they will be prevented from creating an account. If a parent suspects their minor child is using our platform, please contact [email protected] immediately. We will investigate that account, take necessary action, and delete the relevant information.

bktk may update this privacy policy at any time. In the event of changes, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a notification to your registered email (for important changes)
• Updating the "Last Updated" date at the top of the page

If you continue to use our platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this policy regularly.